Privacy Policy
1. Who We Are Welcome to SceneBasic. Our website address is: https://scenebasic.com. We are committed to maintaining the trust and confidence of our visitors to our web site. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
2. What Personal Data We Collect and Why We Collect It When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or third-party payment gateway details), email address, and phone number. We refer to this information as “Order Information.”
3. Sharing Your Personal Information (Fulfillment & Payment) We share your Personal Information with third parties to help us use your Personal Information and fulfill your orders.
- Order Fulfillment: As part of our logistics network, we share necessary shipping details (Name, Address, Phone Number) with our trusted manufacturing and fulfillment partners globally to ensure your order is delivered effectively.
- Payment Processing: We use secure third-party payment processors (such as PayPal, Stripe, etc.) to handle transactions. We do not store your credit card details on our servers.
- Analytics: We use tools like Google Analytics to help us understand how our customers use the Site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies and Tracking Technologies Our site utilizes “cookies” to maintain a record of your visits and to improve the quality of our services. You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
5. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for tax and accounting purposes.
6. Your Rights (GDPR & CCPA Compliance) If you are a European resident or a resident of California, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. Changes to This Policy We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
8. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@scenebasic.com.